Education & Certifications

Junior IT Analyst Program

14-week intensive training focused on IT fundamentals, troubleshooting, and project management essentials. Developed technical proficiency through hands-on labs and collaborative projects:

• Configured and supported Windows and Linux systems, partitions, and file systems
• Troubleshot PC, IoT, and networking issues using ITIL-aligned practices
• Administered users and devices via Active Directory and OpenLDAP
• Applied DNS, DHCP, and TCP/IP principles in practical environments

Google IT Support Professional Certificate

Validated foundational skills in computer networking, system administration, security, and technical troubleshooting. Emphasized hands-on problem solving in simulated enterprise environments.

Career Essentials in Generative AI

Explored the fundamentals of artificial intelligence and generative technologies, including responsible AI use, prompt design, and automation for productivity enhancement.

Bachelor of Arts in International Business Management

Gained comprehensive knowledge in global business operations, management strategies, and organizational communication. Strengthened analytical thinking and cross-cultural collaboration skills valuable in technology-driven workplaces.

Continuous Learning & Professional Development

Actively expanding technical expertise through continuous learning and certifications on:

• Microsoft Learn and LinkedIn Learning
• Coursera and Udemy
• Professional IT workshops and cybersecurity labs